Messages

You can define two types of end user messages:

• Messages: Messages take focus when they are displayed to the user.
• Notifications: (Windows only). Message notifications appear on the user's task bar. A notification is displayed as a toast notification.

Messages (and Notifications) are displayed when a user’s action triggers a rule (application, on-demand or content rule). Rules can be triggered by an application launch or block, or when content is modified.

Messages provide an effective way of alerting the user before an action is performed, for example, before elevating an application or allowing content to be modified, or advising that an application launch or content modification is blocked.

Messages give the user information about the application or content, the action taken, and can be used to request information from the user.

Messages are assigned to Application Rules. A message displays different properties, depending on the targets it is assigned to.

Customize a Message

There are attributes of a message that you can choose to use when configuring messaging:

• General message features such as Header and Body options.
• User Reason settings when you want your end users to provide a reason before proceeding.
• User Authorization where a user must provide password, smart card, or both types of authentication information.
• Multifactor Authentication where an Identity Provider is configured.
• Challenge/Response Authorization where a user must enter a response code before proceeding.

Select the Edit menu for a message template to customize the message properties.