API command: get_connected_client_list
The get_connected_client_list command returns XML data containing a summary or list of all connected BeyondTrust clients.
The command API is an authenticated API. For instructions on using authenticated APIs using OAuth, see Authenticate to the Remote Support API. The API account must have read-only or full access to the command API.
Optional parameters for get_connected_client_list
| type=[string] |
The types of clients to return in the results. Can be a comma-separated list of values. Supported values are all (default), representative, support_customer, presentation_attendee, and push_agent. Currently, pinned_client is not a possible value. If the count of pinned Jump Clients is needed in the summary, then all must be specified. |
| summary_only=[boolean] | To return only a summary, set this to 1. |
XML response for get_connected_client_list
| <connected_client_list> | Contains a <connected_client_summary> element with a summary of the data. Also contains a <connected_client> element for each client currently connected to the B Series Appliance. If an error occurs, it will contain an <error> element describing the problem. |
Element names and attributes
| <appliance_summary> |
An <appliance_summary> element is created for each connected B Series Appliance. |
| id (attribute) |
The B Series Appliance's GUID. |
| <count> | A <count> element is created for each type of client connected to this B Series Appliance. |
| type (attribute) |
The type of client connected to the B Series Appliance. Can be one of representative, support_customer, presentation_attendee, push_agent, or pinned_client. |
| type (attribute) | The type of client connected to one of the clustered B Series Appliances. Can be one of representative, support_customer, presentation_attendee, or push_agent. |
| id (attribute) | A unique identifier which remains valid only while the client is connected. |
Query examples: get_connected_client_list
| Get a list of all connected clients |
https://support.example.com/api/command?action=get_connected_client_list |
| Get a list of all connected representatives |
https://support.example.com/api/command?action=get_connected_client_list&type=representative |
| Get a list of all connected representatives and support customers |
https://support.example.com/api/command?action=get_connected_client_list&type=representative,support_customer |
| Get a summary of all connected clients |
https://support.example.com/api/command?action=get_connected_client_list&summary_only=1 |
| Get a summary of all connected representatives |
https://support.example.com/api/command?action=get_connected_client_list&summary_only=1&type=representative |
| Get a summary of all connected representatives and support customers |
https://support.example.com/api/command?action=get_connected_client_list&summary_only=1&type=representative,support_customer |
