Brought to you by Product Management and BeyondTrust University!
In this session you will connect with like-minded users to share best practices, get your questions answered and learn what's new for Remote Support. Our product and technical leaders will be sharing the latest release updates and showing you how to get more value out of your solution. Plus, get a taste of what the BeyondTrust University (BTU) training team has to offer and participate in a complimentary product training workshop.
Register now and come ready sharpen your product knowledge and stay ahead of the curve!
In this workshop you will be able to explain what Equilibrium can do and how it assists with customer-initiated sessions. Attendees will be able to explore various real-world scenarios as well as identify where to configure Equilibrium to optimize session workflows for your environment needs.
Learn more about BeyondTrust University offerings at beyondtrust.com/services/training
Joed Lopez, Instructor, Education
Joed worked 10yrs in higher education before transitioning to tech. He does consulting & public speaking on the side to empower students and organizations to leverage technology for career development & social change. Fun Fact: He is a Free/Open Source advocate and nerds out using openSUSE Aeon as his daily driver at home.
![](https://assets.beyondtrust.com/assets/documents/Joed-Lopez_2023-09-11-211408_npfh.png)
Agenda
Wednesday, October 25
Welcome + BeyondTrust Introductions
1:00pm - 1:10pm EDT
Tal Guest, Sr. Director Product Management, Secure Remote Access
Wednesday, October 25
BeyondTrust University (BTU) Workshop: Equilibrium
1:10pm - 1:45pm EDT
Joed Lopez, Instructor, Education
Wednesday, October 25
Remote Support Product Updates & 23.3 Release Highlights
1:45pm - 2:20pm EDT
Jonathan Meltzer, Sr. Product Manager
Wednesday, October 25
Ask Us Anything
2:20pm - 2:30pm EDT
Optional Q&A Session