BeyondTrust offers the same functionality for Mac as it does for Windows. With BeyondTrust, remote macOS support is integrated into all your other support systems and processes.
Supported Platform | For Customers | For Representatives |
---|---|---|
macOS | macOS 10.13 -11 | macOS 1.13 - 10.15 |
macOS 11 (Big Sur) x86 and xApple | macOS 11 (Big Sur) x86 and xApple | |
macOS Monterey | macOS Monterey |
"Gaining the ability to support MacOS devices was a critical driver in our selection. At the time, we had a lot of physicians who were starting to use Apple devices in their practices, and we were using a best-efforts approach to helping them. We wanted a remote support solution that could support these devices."
Michael Tupin, Director of Service Management, Northwell Health